Terms and conditions

  1. Privacy Policy

1.1. Collection of Personal Data

Personal data is collected directly from users of the website www.urgotouch.fr when:

  • they register using the contact form
  • they register under the “professional access”
  • they fill in the tab “where to find a surgeon”

1.2. Purposes

The company LABORATOIRES URGO processes personal data through the website www.urgotouch.frfor the following purposes:

  • to manage, process and reply to questions, requests and enquiries from users
  • to manage and send emails or newsletters, along with direct marketing, to users who have given their consent
  • to allow professionals to access the “professional access”;
  • to fill in the tab “where to find a surgeon”;
  • to manage and process requests to access, rectify or erase data, object to, or limit, processing, as provided for in clause 1.7 below.

1.3. Accuracy and Updating of Data

Users providing information must ensure that such information is accurate and updated.

By validating the form, users represent and warrant that they have read and understood this Policy and agree to comply with its terms.

1.4. Transfers

The personal data collected by the company LABORATOIRES URGO will not be transferred to third parties for commercial purposes in any circumstances whatsoever.

However, it may be transferred to technical providers involved in the achievement of the purposes stated above.

1.5. Data Retention Periods

The collected personal data will be retained and used for the period of time provided for by the applicable legislation and/or norm.

Accordingly, the personal data collected will be erased whenever one of the following events occurs:

  • Expiry of the retention period
  • Exercise of the right to erase by a user in accordance with the applicable regulations and the procedures set out in Clause 1.7 below.

1.6. Confidentiality and Integrity

The company LABORATOIRES URGO implements the security measures required to protect the confidentiality and integrity of the personal data processed.

However, the company LABORATOIRES URGO cannot guarantee that those measures will completely prevent any disclosure of personal data and we may not be held liable for any security breach, in particular in cases involving fraudulent behaviour by a third party or where the security breach was caused by the user.

We do not intend to transfer personal data to countries that do not provide an adequate level of protection, as defined in the legislation in force.

1.7. Right of Access, Right to Rectification and Erasure and Right to Object to, or Limit, Processing

Pursuant to the applicable regulations, users have the right to request access to or the rectification or erasure of the personal data processed by LABORATOIRES URGO and the right to restrict the processing of that data. Users may also object to the processing of their personal data for direct marketing purposes.

Users may exercise those rights at any time, without any explanations as to the reasons why, using the contact form on our website or by sending their request to LABORATOIRES URGO – Communication & Public Affairs Department – 15, avenue d’Iéna – 75116 Paris; communication@group.urgo.com enclosing proof of their identity.

  1. Links to other web sites

The present hypertext links on the website www.urgotouch.fr, directing the Internet users to other websites do not enforce the liability of LABORATOIRES URGO about the contents of these websites and the websites towards which the new links could send back.

The users who wish to establish a hypertext link to the website www.urgotouch.fr must obtain express prior authorisation from LABORATOIRES URGO to be requested by mail at the address indicated above.


  1. Intellectual Property

The entire content of the website www.urgotouch.fr (text, trademarks, logos, sounds, images and videos) is fully owned by LABORATOIRES URGO and/or by its Affiliates. “Affiliates” mean any company being the direct or indirect ownership of LABORATOIRES URGO.

All of the graphics elements, the structure, and, more generally, the content of the website www.urgotouch.fr are protected by French laws applicable to copyrights. The user’s access to the website information shall not be interpreted as granting to such user a licensee or any other rights. Any reproduction or representation in whole or in part on any media whatsoever, whether electronic or not, existing or to come, is forbidden, unless the owner has given it prior express consent. The failure to respect these prohibitions is likely to constitute an infringement incurring civil and criminal liabilities of any offender.

LABORATOIRES URGO intends to enforce its intellectual property rights in full, including by taking legal proceedings in the event of any infringement.

  1. Cookies

This website uses cookies. A cookie is a little file deposited on your computer, cellphone or tablet when you go on an internet site.

The only cookies we use are cookies to measure performance of the website : They allow us to collect information regarding the way you use the Website, including the number of visits, the number of error messages displayed, the time spent on a page or the number of clicks on a website zone.

They allow us to optimize the website and to track down the technical issues you may face.

If you gave your consent to the use of cookies, you can withdraw your consent in clicking here.

  1. Liability

LABORATOIRES URGO will do its utmost to ensure that the information presented on the website www.urgotouch.fr is accurate and up to date, but it gives no guarantee to that effect; LABORTAOIRES URGO may not be held liable for any error or omission whatsoever affecting the content of the website.

LABORATOIRES URGO declines any liability regarding access to and content of the websites linked to the website www.urgotouch.fr and the websites towards which new links might go.

LABORATOIRES URGO reserves the right to suspend and/or stop publication of the website www.urgotouch.fr, unilaterally, without notice, and without it being possible for it to hold liable in any way and for any reason whatsoever.

More generally, LABORATOIRES URGO declines any liability in the event of direct or indirect damages or loss, regardless of the causes, origins, nature, or consequences of such damages or loss, caused due to the access to the website or to the use of the information on the websitewww.urgotouch.fr, and the user shall assume full liability and any risks that might result therefrom.

  1. Amendments

LABORTAOIRES URGO reserves the possibility of amending and of updating the Legal Notices without notice. Use of the Website is governed by the Legal Notices applicable at the time of the use.

  1. Fullness

Should any one of the clauses of the present Legal Notices be null and void, in particular due to a change in legislation or to a court decision, that shall in no way affect the validity of and compliance with the other clauses of the Legal Notices.

  1. Applicable Law

The present Legal Notices shall be construed and interpreted in accordance with, and shall be governed by, the laws of France in all respects including performance.

Any controversy, claim or dispute arising out of or relating to THE PRESENT LEGAL NOTICES, or the breach of any provision of THE PRESENT LEGAL NOTICES, shall be determined by the courts of Paris, which shall have exclusive jurisdiction.

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Privacy settings

This website uses cookies. A cookie is a little file deposited on your computer, cellphone or tablet when you go on an internet site. The only cookies we use are cookies to measure internet traffic. They allow us to adapt the website to the requests of its visitors thanks to the measurement of the number of visits, the number of pages seen as well as the activity of the visitors on the website and their return rate.

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